Casino Gran Madrid was one of the pioneers in our country by offering its services and products in the Community of Madrid when this sector was legalized during the Transition; which means that he has more than 35 years of experience in this industry in Spain.

In the capital of Spain and its surroundings it has 3 physical casinos and the launch of its online casino in 2011 was very well received among Spanish players. It has two official online casinos (one specific for the residents of Madrid) and works in the Sports Betting and Casino Games markets. In its platform you can find more than 600 Slot Machines, Blackjack, Videobingo, Videopoker, Roulette, Baccarat and Pontoon from 14 different software providers. Know all the advantages and disadvantages of Gran Madrid Casino in this review.

ADVANTAGES OF GRAN MADRID CASINO

  • More than 600 slot machines, video bingo and video poker
  • Very few online casinos in Spain can boast such a large collection.
  • 14 software providers
  • BetDigital, BigTimeGaming, Gaming 1, LightningBox, MGA, Microgaming, NetEnt, Next Gen, Playson, Playtech, R. Franco, Red Rake, Thunderkick and Zitro are responsible for developing their casino games.
  • Live broadcasts from your physical facilities
  • The retransmission of your 5 online roulettes comes from the physical facilities of your casino located in Torrelodones.

DISADVANTAGES OF GRAN MADRID CASINO

  • Live chat is not yet operational
  • It is assumed that this means of communication with your customer service agents should be operational, but it is not yet. Anyway you can use the phone and email.
  • Without mobile app

Some Spanish players prefer a mobile application for iOS and Android devices that prevents the interruption of their games. However, its mobile version is optimized for iPhone, iPad and Android devices.

Design and navigability

When accessing the official website of Casino Gran Madrid some Spanish players say they are a bit confused as they mix information about their three physical casinos and their two online casinos . This is because Internet users are accustomed to reaching platforms specialized in online betting and since this operator combines physical operations with online operations, it takes a little more time to get used to the organization chart of your website. Once the desired online casino is accessed (Casino Gran Madrid online or Casino CGM 7 Stars) its menus are very similar to the rest of online casinos in Spain with sections dedicated to bonuses and promotions, casino games, payment methods, service customer service, etc.

Mobile Casino

As Casino Gran Madrid’s digital platform is one of the most modern in this sector, most of its casino games are optimized with HTML5 technology to work properly on iOS and Android devices. This means that it is not necessary to download a mobile app for iPhone, iPad or Android devices since it is not necessary to view most of their Mobile Casino games (although some of their games are only available for desktops and laptops).

Bonuses and promotions

This operator divides your bonuses and promotions into three different markets (Casino Games, Sports Betting and Video Bingo) and in each of them there are specific promotions. Below we show you the current offers of Casino Gran Madrid: Free Deposit Bonus of 10 euros free + 50 free spins: in this Registration Bonus new players will receive 10 euros free of balance in their accounts when they fill in all the information requested in the registration form; that is, no deposit is necessary. If the user’s account is also verified with the DNI, 50 free spins are received to the Book of Oz slot. This bonus is valid for 14 days, the maximum winnings that can be obtained are 100 euros and to be able to release them you have to play a minimum of 120 times theamount of the bonus. The Weekly Reward: Didn’t it go as well as you expected in your favorite casino games? Do not worry, with this promotion of Casino Gran Madrid every week you can recover up to 5% of your negative balance (minimum 3 euros – maximum 50 euros). Remember that to convert this money into real money you have to bet it a minimum of 60 times. Extra Weekly Balance Bonus : the first deposit of each week comes with a prize thanks to this Gran Madrid Casino Recharge Bonus that gives you 25% of your deposit (up to a maximum of 100 euros) when the amount deposited is equal or greater at 30 euros. This bonus is valid for 30 days, allows you a profit of up to 1,000 euros and to release them you have to bet your amount a minimum of 40 times. Birthday bonus: There is nothing better than celebrating the day of your birth with a special casino bonus for you. If during the day of your birthday you make a deposit of more than 30 euros, Casino Gran Madrid gives you 100% of the amount deposited up to 500 euros. This promotion is valid for 30 days and to release the winnings you must bet your amount a minimum of 40 times.

Video Bingo of the Week : the latest promotion offered by Casino Gran Madrid to its customers is dedicated exclusively to Videobingo fans. Every fifteen days the star of this promotion will be a different Videobingo with a bonus of 10 euros free. A great opportunity to play games like Sweet Home, CupCakes or Carnival Bingo.

Welcome Bonus The Welcome

Bonus for the casino games of Gran Madrid Casino is actually a package that offers additional benefits by making the first three deposits as a new player. This Welcome Package offers 100% of each of these deposits up to a maximum of 500 euros, so that in total you can get up to 1,500 euros for free. This package is valid for 30 days, it is activated automatically during registration and requires that the minimum amount of each deposit be 10 euros. The maximum winnings that can be obtained are 10 times the amount of the bonus received and to release them you have to bet a minimum of 40 times the amount of the bonus.